Delivery Policy
Product Delivery Policy
Last updated: June 1, 2025. Please refer to our Delivery Policy for comprehensive information.
Welcome to Jardin Eden Flowers & Aromatique, operated in collaboration with Wingding Event Styling. In this Product Delivery Policy, “we,” “our,” and “us” refer to Jardin Eden Flowers & Aromatique c/o Wingding Event Styling.
It’s important that you read this Delivery Policy carefully as it will govern the agreement (also called a contract) between us if you use the site and/ or buy products from the Shop.
If you access or use the Shop, we will take that to mean that you agree to the Terms. If you make a purchase from the Shop, you will accept the Terms. If you don’t agree, please refrain from using the Shop. We may change the Terms from time to time (and may or may not let you know that we have), so you should come back to this page regularly to check the Terms. You can see the date we last changed the Terms noted above. If you continue to use the Shop after we’ve changed the Terms, then you agree to the new Terms.
Delivery and delivery charges
The terms set out apply only in relation to the purchase of physical products through the Shop and are part of our delivery policy.
Delivery methods and charges
We send your purchased products to you by various options depends on product type, customer preference:
- Self-Collect
- Grab Delivery
- Q Delivery
- In-house Delivery
We can deliver to all locations in Singapore with correct address provided. We may not be able to process your delivery of your products if the information you provide is incorrect according to our delivery policy.
Delivery & Shipping Charges
Delivery Policy of Jardin Eden Flowers & Aromatique offers free standard delivery within selected time slots for all eligible orders. In the event of an unsuccessful delivery due to recipient unavailability, incorrect address, or other factors beyond our control, a redelivery fee of $20 will apply for the second and any subsequent delivery attempts, with selected time slots.
Delivery services are currently limited to eligible locations within Singapore, as stated in our delivery policy. We reserve the right to decline orders that fall outside our serviceable areas.
By placing an order, you acknowledge and accept these delivery terms and any applicable redelivery charges, as per our policy.
Delivery times
If your items are in stock, we will deliver them to you with selected time slots. In the case of pre-orders, we will deliver the products to you as soon as they are in stock.
If you want us to deliver the product on a specific date and time, please check with our availability before placing an order. We cannot guarantee that we can meet your specific delivery date and time.
We also offer same-day and urgent delivery options at an additional charge. Availability may vary depending on order cut-off time, delivery location, and product type. Please check with our availability before placing an order. Please check with our availability before placing an order. We cannot guarantee that we can meet your specific delivery date and time
Contact Us
If you have any questions or concerns regarding our delivery policy, please contact our customer service team at:
Related Policies
You may also read the related policies: